Refund policy

Last updated: 19/08/2025

Digital Products

  • All digital files (patterns, templates, PDFs) are non-refundable.

Courses

  • Self-paced courses are non-refundable once access has been granted.

Customer Responsibility

  • Ensure you have the software, devices, and internet access required to use our products and courses.

  • Download and back up your digital files promptly after purchase.

Contact

  • If you encounter a problem with your order contact us at hello@studiohennis.com. We will do our best to resolve any issues.